Medical Coverage for IsDB Group Active Staff & Dependents:
- Lead health insurance team to ensure providing quality health insurance services for IsDB Group active staff and their dependents through self-management scheme
- Lead regularly enhancement of corporate medical insurance policies and procedures in line with IDBG vision and mission
- Manage medical audit and disbursement process for medical providers’ claims
- Develop a competitive packaged price lists for various levels of medical insurance services and benchmark with national and international medical market standard.
- Design, formulate and update medical insurance contracts with health care providers
- Design a process to ensure easy accessibility for medical insurance services through wide network health care providers
- Evaluate regularly contracted health care providers
- Develop quality control process for corporate medical insurance system
- Oversee IDBG medical insurance card system
- Design and participate in the development of a friendly user Health care medical Information system
- Develop an approval medical process in line with IDBG medical policies and procedures.
- Develop an in-patient hospital visit and follow-up program
- Develop and closely supervise maintaining patient’s confidentiality system
- Continuously communicate with IDBG staff for feedback and enhancement of corporate medical insurance services
- Produce regular analytical reports for Corporate Medical Insurance services.
- Participate actively in IDBG business continuity management program (BCM)
Medical Coverage for IsDB Group retirees & Dependents:
- Lead health insurance team to ensure providing quality worldwide health insurance services for IsDB Group retirees and dependents through Third Party Administrator (TPA)
- Lead regularly enhancement of retirees medical insurance policies and procedures
- Evaluate regularly the performance of the contracted ThirdParty Administrator to ensure providing quality management
- Periodic assessment and monitoring for TPA medical provider network
- Lead the agreement with TPA in collaboration with concerned department
- Ensure system integration between TPA and IsDBG in collaboration with concerned department
- Supervise utilization performance of the retirees health insurance scheme
- Produce regular analytical reports for health services utilization and identity trends
- Report plan utilization and recommend benefit changes to accommodate cost overruns
Decentralization of HSC services to Regional Hubs :
- Develop and administer medical services contracts in each RH
- Develop and audit RH medical reimbursements process and system
- Liaise with RH staff for feedback and enhancement of medical services
Medical and Occupational Health Services:
- Lead and Supervise the outsourced medical team to ensure providing quality medical services for IsDB Group staff and their dependents
- Lead and Supervise the outsourced part-time medical team in each Regional Hubs to ensure providing quality medical services for IsDB Group staff and their dependents
- Oversee and update medical lifesaving procedures in line with the international standers
- Supervise medication refill system for chronic diseases
- Maintain and supervise referral system for critical emergency cases throughout stabilization, referral notification safe ambulance transfer and follow up
- Maintain and supervise the ambulance readiness through maintaining availability of latest lifesaving ambulance equipment and medications to ensure safe transfer
- Ensure maintaining patient medical confidentiality
- Develop and update medical policies, procedures and guidelines to ensure provision of quality health care services
- Participate in the development of a friendly user medical IT system
- Supervise Medical audit of sick leave of staff
- Pre-employment fitness clearance
- Plan and supervise infection control process for general safety
- Plan and supervise provision of quality laboratory and pharmacy services
- Develop an in-patient hospital visit and follow-up program.
Welfare and Preventive Health Services:
- Lead and Supervise the Welfare team to ensure providing quality welfare and preventive health services for IsDB Group staff and their dependents at Headquarter and Regional Hubs
- Plan and Supervise for adult, paediatric, seasonal vaccination programs
- Plan and supervise for IDBG periodic medical check-up program
- Promote health awareness programs through intranet or regular awareness medical campaigns and lectures
- Develop and manage CPR training program for IsDBG volunteer staff and their dependents at Headquarter and Regional Hubs
- Participate in establishing precautionary medical measures for epidemics and pandemics in-line with international standards at Headquarter and Regional Hubs
- Oversee contracted Health Club network for the IsDBG staff and dependents
- Develop and supervise home health services initiatives related to epidemics and pandemics
Lead and Supervise other HSC services:
- Plan and Supervise IsDB Group events medical coverage
- Plan and Supervise Annual meeting medical coverage
- Plan and Supervise Adahi medical coverage
- HSC Helpdesk
- Musandah program
Leadership:
- Develop work team environment amongst HSC team
- Develop training needs for team development and future career enhancement
- Provide coaching and counselling HSC team
- Ensure regular monitoring of staff performance management system